Propet OrthoWalker III Women''s Sandal

I ordered these shoes for my 90 year old mother who has been recovering from a foot wound.I had to find a shoe that had minimal inside stitching and provided padding to ensure no further skin breakage.I have to admit ordering without trying them first was a little sketchy, but my mother LOVES these sandals.They were less expensive than some of the other diabetic type shoes found in specialty shops and we are quite pleased.I would order again in a heartbeat!BTW, she has worn these shoes everyday for the last 8 months and they haven''t caused friction at all on her feet and the adjustable straps work well with edema.

There is no sandal anywhere more comfortable or more suitable for a person with diabetes.It fits well, wears well and is suitable for just about every event.

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I bought these for my mother for her birthday.She has worn nothing but Clarks Sandals (English-made only) for 20 years, and thought she would like something similar but with velcro for a snugger fit.She likes the fit and styling but says they are a little heavy, but it''s okay because she has better suppport.The taupe nubuck is soft & beautiful.

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I have several pairs of Propet shoes and have considered them to be great for people with foot problems. These sandals are among the most comfortable I have ever worn and until today I would have given them 5 stars.

However, as I was walking down the street today, the stitching came loose all around one whole side of the right one. There are also cracks in the sole and heel,

I have had the shoes a few years, but have not worn them that much. The name is still clear in the bottom of the shoe, the size information is not worn off, etc. They look almost new. I have never had a shoe fall apart while I was walking along.

I phoned customer service at Propet and was give a run-around. I was told the shoes have a 6-month warranty, so nothing could be done. The woman said it was just "policy." That kind of answer makes me see red because policy is established by a company, not handed down from God. It''s a way to dismiss the concerns of the person making a complaint.

She suggested I write a letter, which I certainly will.If I do not get some satisfaction, I will not purchase Propet shoes again.

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